Terms of Service
FM Nexus Ltd · Last updated: April 8, 2026 · Effective: April 8, 2026

By using FM Nexus, you agree to these terms. Please read them carefully. If you do not agree, do not use the platform.

1. About FM Nexus

FM Nexus ("we", "us", "our") is a professional community platform for Facilities Management and Engineering professionals, operated by FM Nexus Ltd. The platform is accessible at www.fmnexus.net and associated domains.

2. Eligibility

By registering, you confirm that:

3. Acceptable Use

You agree to use FM Nexus only for lawful purposes. You must not:

4. Content Ownership

You retain ownership of content you post on FM Nexus. By posting, you grant FM Nexus a non-exclusive, royalty-free licence to display, share and promote your content on the platform and in marketing materials.

FM Nexus owns all platform design, branding, features and intellectual property. You may not copy, reproduce or redistribute any part of the platform without written permission.

5. Expert Marketplace

Experts on FM Nexus set their own rates and are responsible for the accuracy of their credentials and advice. FM Nexus takes a 15% commission on all bookings. FM Nexus is not liable for the quality or outcome of expert sessions. Members use the expert marketplace at their own discretion.

6. Founding Member Benefits

Founding members who joined before FM Nexus's public launch are entitled to lifetime Pro access as promised at the time of registration. This benefit is non-transferable and applies to the registered email address only.

7. Subscriptions & Payments

Pro subscriptions are billed monthly or annually. You may cancel at any time. Refunds are available within 14 days of payment for annual subscriptions. Monthly subscriptions are non-refundable once the billing period has started.

8. Termination

FM Nexus reserves the right to suspend or terminate accounts that violate these terms, without notice. You may delete your account at any time by contacting hello@fmnexus.org.

9. Limitation of Liability

FM Nexus is provided "as is". We do not guarantee uninterrupted access or that all content is accurate. FM Nexus is not liable for any direct, indirect or consequential damages arising from use of the platform.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms from time to time. We will notify members of material changes by email. Continued use of FM Nexus after changes constitutes acceptance of the updated terms.

Questions about these terms? Contact us at hello@fmnexus.org

Privacy Policy
FM Nexus Ltd · Last updated: April 8, 2026 · Effective: April 8, 2026

FM Nexus is committed to protecting your privacy. We never sell your personal data. Ever.

1. Who We Are

FM Nexus Ltd operates the FM Nexus platform at www.fmnexus.net. For privacy matters, contact us at hello@fmnexus.org.

2. Data We Collect

When you sign up or use FM Nexus, we collect:

3. How We Use Your Data

We use your data to:

4. Data Sharing

We do not sell your personal data. We may share data with:

5. Your Rights (GDPR)

Under GDPR and UK data protection law, you have the right to:

To exercise any of these rights, email hello@fmnexus.org.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

7. Security

We use industry-standard security measures to protect your data including SSL encryption, secure servers and access controls. However no system is 100% secure and we cannot guarantee absolute security.

8. Cookies

FM Nexus uses cookies to improve your experience. See our Cookie Policy for full details.

9. Third Party Links

FM Nexus may contain links to third party websites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email. The latest version is always available at www.fmnexus.net/legal.

Privacy questions? Contact us at hello@fmnexus.org

Cookie Policy
FM Nexus Ltd · Last updated: April 8, 2026

What Are Cookies

Cookies are small text files stored on your device when you visit FM Nexus. They help us provide a better experience and understand how the platform is used.

Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

Third Party Cookies

Some features use third party services which may set their own cookies. These are governed by their respective privacy policies.

Cookie questions? Contact us at hello@fmnexus.org

Expert Marketplace Agreement
FM Nexus Ltd · Last updated: April 8, 2026

This agreement applies to all verified experts on the FM Nexus Expert Marketplace.

1. Expert Eligibility

To become a verified expert on FM Nexus you must:

2. Commission Structure

FM Nexus charges a 15% commission on all session fees. You keep 85% of every booking. Payments are processed within 7 business days of session completion.

3. Expert Responsibilities

4. Liability

Experts are solely responsible for the advice they provide. FM Nexus is not liable for any outcomes resulting from expert sessions. Experts are advised to maintain appropriate professional indemnity insurance.

5. Termination

FM Nexus may remove experts from the marketplace for breach of this agreement, poor ratings or unprofessional conduct.

Expert programme questions? Contact us at hello@fmnexus.org